Cancellation policy

Individual reservations up to 3 rooms:
Free cancellation up to 3 days before arrival, exclusively in written form. In the case of shorter notice cancellations and no-shows, we reserve the right to charge 90% of the agreed contract rate. A minimum stay of 2-3 nights is required on weekends from April to October. For reservations of more than 5 rooms, separate cancellation conditions will be communicated along with an offer/confirmation.
Otherwise, the conditions agreed upon in writing in the confirmation apply.

Packages & Arrangements:
Please note that we only accept free cancellations of packages up to 14 days before arrival in writing. In the case of shorter notice cancellations, partial cancellations (e.g., one night for multi-day stays), and no-shows, we reserve the right to charge 90% of the agreed contract rate.
Otherwise, the conditions agreed upon in writing in the confirmation apply.