Guest service (abc)

Hotel Im Schulhaus – Just let yourself be offered something

That is our guest service

Our team is always the first stop for queries or requests. But a lot becomes clear when you check out our guest service. It is available around the clock, is dynamically set up and grows with the queries of our guests.

  • Accessibility

    • We offer a room with appropriate equipment for guests with walking disabilities who use a wheelchair or aid all the time or temporarily. See hotel rooms
    • You can use an accessible desk with a computer and internet access at reception.
    • The lift will take you without steps from the ground floor to floors 1 and 2.
    • The breakfast room is in the winter garden like the disabled-friendly room and is likewise accessible. From the winter garden you can reach the terrace without steps.
    • Our corridors, which used to be school corridors, are very wide and therefore can easily be used by guests with walking disabilities.
    • From the hotel carpark you can reach our ground floor without having to use steps. We have of course also provided a disabled-friendly car park.
    • We look forward to fulfilling your wishes and therefore making your stay with us as pleasant as possible.
  • ADAC

    for route assistance and breakdown help: 0180 2 22 22 22

  • Arrival

    A warm welcome to Hotel Im Schulhaus. The rooms are available on arrival day from 03:00 p.m.

    If you happen to check-in after 09:00 p.m. you will receive your room key from the output device at the hotel's main entrance. Please inform us whether you will check in after 09:00 p.m. so we can notify you of the output code.

  • Baby bottle warmers

    Kept available by reception

  • Baby listening service

    To borrow at reception

  • Badminton

    To borrow at reception

  • Bakers

    Bakery / Cafè Laquai
    Markt 1 in Lorch


    mon - fr: 06:00 a.m - 06:00 p.m.
    sat: 06:00 a.m. - 12:30 p.m.
    sun: 02:00 p.m. - 05:00 p.m.

    Dries baker
    Bleichstr. 1


    mon - fr: 06:30 a.m. - 06:00 p.m.
    sat: 06:30 a.m. - 12:00 p.m.
    sun: 07:30 a.m. - 12:00 p.m.

    Backshop Laquai in REWE 


    mon - sat: 07:00 a.m. - 09:30 p.m.
    sun: 08:00 a.m. - 11:00 a.m.

  • Banks

    Rheingauer Volksbank:
    St. Benoit Str. 3
    65391 Lorch
    (350 m towards Wispertal)

    Nassauische Sparkasse:
    Schwalbacher Str. 5
    65391 Lorch
    (300 m towards the Rhine)

  • Bicycles

    We are cooperation partners of Bett & Bike and provide lockable storage space, tools, helmets, bicycle maps, etc. Bicycle distribution on request.
    See Cycling

  • Blankets

    Let us know if you need additional blanket

  • Blister

    Ask our little helpers at reception

  • Booking

    see Reservation

  • Boredom

    Shouldn't happen. We have some tips for you.

  • Breakfast

    Monday-Thursday from 7:00–10:30 am / Friday and Saturday 7:30-10:30 am /Sunday & public holidays: 7:30 – 11:00 am.
    Special emphasis is placed on fresh and regional products. The vital and copious breakfast is available in buffet form in the winter garden.
    Further information about our breakfast...

  • Bus connections

    More information at:

    On Saturdays, Sundays and holidays from April-October:
    Wispertal naturbus / recreational line 210

  • cancellation policy

    Single reservations up to 4 rooms: free of charge up to 3 days before arrival, only acceptable in writing.

    For cancellations made at short notice and no-show: 90% of the agreed contract price.
    Minimum stay of 2-3 nights on the weekends April - October.

    Reservations of more than 5 rooms will be subject to a separate cancellation policy communicated with an offer / confirmation.

  • Carports

    29 free hotel parking spaces
    4 carports, 2 of which are lockable for bicycles and motorbikes

  • Check-In

    See Arrival

  • Check-Out

    See Departure, Creditcards, Room bill

  • Children

    We say welcome to families!
    So that you can plan better, we familiarize you with our "children's prices":

    • Baby cot free of charge
    • Children up to and including 6 years in parents' bed: free of charge
      Extra bed / extra bed for the sofa bed: free of charge (max 2 children), from the 3rd child: EUR 25 / night
    • Children 7 to 11.99 years in parents bed: EUR 15 / child and day
      Extra bed, if requested: EUR 25 / night & child
    • Child from 12 years: EUR 40 / day

    We will inform you about child-friendly excursions and attractions and keep some games for indoor and outdoor ready for your pets.

  • Cleaning

    Brühl cleaning agency:
    Holz pharmacy
    Markt 3
    65391 Lorch
    Tel: + 49 (0) 6726 9489

  • Cobblers

    Rüdesheimer shoe and key service
    Markt 21
    65385 Rüdesheim
    Tel: +49 (0) 6722 47868

    Stefan Kempenich
    Orthopaedic shoemaker master
    Neustrasse 2
    65366 Geisenheim
    Tel: +49 (0) 6722 750363

  • Cosmetic studio

    Larissa Cosmetic Studio
    Geisenheimer Str. 68
    65385 Rüdesheim am Rhein
    Tel: +49 (0) 6722 9370193

  • Cosmetics

    We keep ready a small emergency kit in reception for you. You can find other items at Drogerie Walter Holz, Markt 3, 65391 Lorch or in the supermarket at the edge of the town (approx. 5 minutes walk away).

  • Credit cards

    We accept:
    Eurocard, Visa Card, EC-Card.

  • Cycling

    See Cycling

  • Departure

    Please evacuate your room by 11:00 a.m. at the latest on departure day and hand your key card to reception. Should you check out before 07:00 a.m. please settle your bill the previous evening.
    Until you check out you can deposit your luggage in a suitable place in the hotel. Please discuss this with us.

  • Doctors and dentists

    Walter Thomas dental practice
    Wisperstr. 37c
    65391 Lorch
    Tel: +49 (0) 6726 8072000

    G.P. practice Dr. Haschä, Dr. Ohmer
    Wisperstraße 37
    65391 Lorch
    Tel: +49 (0) 67 26 3 33

  • Dogs / pets

    Dogs are allowed in appointed rooms. Please inform us by doing your reservation. At the discretion of our other guests, no dog guests are welcome in the accessible room as well as in the suite.

    Please think of the other guests who are unused with dogs or they are a little bit scared with dogs. So please always take your dogs on a leash in the near of the hotel. Dogs generally have no access to the breakfast room.
    Per dog and night we charge € 10,00 (without food). Please bring your own food and a blanket with you. We have a room only for our hiker. There you will find some towel for your dogs after your hiking.

    Do’s and don’ts for your dog’s holiday
    Please keep pets off the furniture
    Please exercise your pets outside the garden
    Please remove pet hairs from carpets before you leave
    Please don't leave your pets unattended in the property or garden
    Please do not allow pets upstairs or in the bedrooms

    We thank you for your understanding that we can only accommodate a limited quantity of dogs. Any damage by animals in the rooms will be billed. Thank you!

  • Drinks

    Drinks (wine, water, beer, Coca Cola) are available in fridges 24 hrs on the ground floor. Coffee and tea is available in the winter garden. The prices are displayed there.

  • Dry cleaner

    You can have your wet clothes drycleaned for a small fee. Please ask at reception.

  • E-Bike distribution

    Hotel Zum grünen Kranz
    Oberstrasse 42-44
    65385 Rüdesheim am Rhein

    Tel.: +49 (0) 6722 48 33 6

    After registration distribution of bicycles. Cost on request, free distribution of bicycle helmets

    See Cycling

  • Emergencies

    Police: 110
    Fire brigade/emergency doctor: 112

  • Fax

    To send fax messages or copy please contact reception.
    Our fax service costs € 0.30 per page.
    Our copy service costs € 0.20 per page.
  • Ferry services for pedestrians and drivers

    Here you find an overview of all ferries in the romantic Rhine Valley.

  • Filling station

    bft Tankstelle
    Schwalbacher Straße 79
    65391 Lorch


    mon - sat: 07:00 a.m. - 07:30 p.m.
    sun: 08:00 a.m. - 05:00 p.m.

    at night automat

    method of payment: ec-card, mastercard, VISA

  • Flowers

    Silke Fuhrmann
    Geisenheimer Str. 70
    65385 Rüdesheim am Rhein
    Tel: + 49 (0) 6722 48744

    Flower Shop Löscher
    Hahnengasse 8
    65385 Rüdesheim am Rhein
    Tel: + 49 (0) 6722 2293

  • Foot care

    Petra Diedrich
    Schwalbacher Straße 24 a
    65391 Lorch
    Tel: +49 (0) 179 6929226 (after appointment)

    Erika Boehm
    Schwalbacher Str. 54a
    65391 Lorch
    Tel: +49 (0) 6726 830913 (after appointment)

    Michaela Helker
    Alfred Delp Straße 11
    65391 Lorch
    Tel: + 49 (0) 6726 83 99 78 (after appointment)
    Mobil: + 49 (0) 151 57 68 777 8

  • Frisbees

    To borrow at reception

  • Games

    We keep a small indoor and outdoor selection available at reception.

  • Garage

    See Repair shops

  • Gifts

    We would be happy to give advice.

  • Grill

    Our outdoor grill is available on request

  • Guest tours

    Our hotel is in one of the most beautiful and multifaceted cultural landscapes in Germany and therefore an ideal starting point for interesting discoveries in the Rheingau as well as in the Upper Middle Rhine UNESCO World Heritage Site. Our experienced guest guide, trained according to the guidelines of the Federal Association of Guest guides, will accompany you on your excursions.
    Your interests and time provided to you are the basis for individually planned tours in this diversified landscape and to impressive landmarks.

    We organise guided tours, excursions by bus, hikes, cruises, bike tours and much more. Top tips are visits to Kloster Eberbach, Schloss Johannisberg, Schloss Vollrads and the Niederwald monument in Rüdesheim.

    Especially recommended since it is in the town: A tour through the small wine and cultural centre of Lorch with its medieval alleys, archways, nooks and alcoves. Such a town tour should also include a visit to the St. Martin parish church with its 15th century carved altars which have a farflung reputation. Climbing the old stump defensive tower can also be included.

    And last but not least:  Here in Lorch and surroundings you can range over the former "Bottleneck Free State" (1919 – 1923). It's worth learning something about its origins and history.

    Information und booking:

  • Hair-dryer

    Every room has a hair-dryer.

  • Hairdresser

    Heike Schütz
    Schwalbacher Str. 3
    65391 Lorch
    Tel: +49 (0) 6726 9274

    Hair & Style
    Schwalbacher Straße 6
    65391 Lorch
    Tel: +49 (0) 6726 9146

  • Headache

    We are happy to assist. We have prescription-free painkillers in the medicine chest at reception. There are also tips for catarrh.

  • Hiking

    Lorch am Rhein is considered the strategic hub and starting point for hikes of various degrees of difficulty.
    See Hiking

  • Hiking maps

    In our hiking library. If you have any queries just let us know.

  • Hiker provisions

    See under Shopping and under Lunch Packages

  • Homesickness

    This has never occurred with us. We like to make sure you don't miss home.

  • Hospital

    Scivias St. Josef Rüdesheim Hospital
    Eibinger Straße 9
    65385 Rüdesheim am Rhein
    Tel: +49 (0) 6722 490-0

  • Insomnia

    We have bedtime stories and good red wine. Reception can tell you more.

  • Internet

    You have free WLAN access in your rooms and in the rest of the hotel. Please state your password at reception. When you have connected to the network, open your browser and follow the instructions.

  • Jumping rope

    To borrow at reception

  • Lunchbox

    For day trips you can prepare your own lunchbox as part of the breakfast buffet. Please ask for our Lunch Packages.

  • Massages

    Praxis für Physiotherapie
    Udo Kowoll
    Wisperstraße 37d
    Tel: + 49 (0) 6726 83 98 066

    Enjoy a relaxing massage:

    Small “Rheinsteig – Massage” (legs and part of back)
    duration 25 min € 20,--

    Great “Rheinsteig-Massage” (legs, feet and complete back)
    duration 50 min € 40,--

    Shoulder and neck massage
    duration 20 min € 18,--

    duration 25 min € 20,--

    Reservation in advance, execution in practice (next to Hotel)

    Physiotherapy practice
    Frank Söntgerath
    Jahnstr. 1
    65391 Lorch
    Tel: +49 (0) 6726 8399200

    After appointment (also possible at the hotel)
    Loosening massage, hot stone massage, foot reflex zone massage, Ayuverda massage,

    SHIATSU massage, Jap. finger pressure is a Japanese form of energetic body work deeply rooted in traditional Chinese medicine. A SHIATSU session includes: a preliminary discussion, a Shiatsu massage, a rest interval and concluding discussion.
    Duration 60 min € 55.00
    Duration 90 min € 75.00
    After advance booking, the session will take place at the hotel.

  • Medicine chest

    We keep a medicine chest for small emergencies.

  • Mini golf

    Mini golf course
    Brunhilde Hiller
    65385 Rüdesheim am Rhein
    Tel: +49 (0) 6722 2456

  • Motorbikes

    You can park your motorbike safely and free of charge in our lockable carport.
    See Motorsports, Parking, Carports

  • Newspapers

    You can find them displayed in the hotel.

  • Nordic walking

    The DSV Nordic Active Walking Centre in Lorch am Rhein offers you the best preconditions for beautiful and interesting Nordic Walking Tours in the Middle Rhine UNESCO World Heritage Site.

    The starting point is the marketplace with tourist information at the townhall and at the Lorch town vineyard World Heritage Site, Römerberg (Weinbergsweg behind the cemetery). At both starting points there is an information board with route layouts and elevation profile.
    See Nordic Walking

  • Package deals

    Package deals for groups

    Package deals for individuals

  • Parking

    We have over 29 free parking spaces and four car ports, two of which are lockable.

    The parking spaces and carports are close to our hotel and allow a short and easy accessibility to the hotel.
    For disabled guests we have special parking areas. The entrance to the hotel is available on the ground floor, from there an elevator leads you to the reception.

    Our court is passable for buses, the parking option for buses is apprx. 1 km located from the hotel.

  • Pharmacist

    St. Martinus-Apotheke
    Schwalbacher Str. 6a
    65391 Lorch Rhein
    Tel: +49 (0) 6726 9473 (for pharmacists with emergency plans)

    mon - fr
    08:00 a.m. - 12:30 p.m.
    02:30 p.m. - 06.30 p.m.

    wed afternoon

    08:00 a.m. - 12:00 p.m.

  • Pillows

    We will be happy to provide you with extra pillows, including allergy pillows.

  • Plaster

    See under Medicine chest

  • Playing cards

    We have some for loan at reception.

  • Poisoning emergency number

    Poison information centre of the Rhineland-Palatinate and Hessen Regions:
    Hotline: + 49 (0) 6131 19240
    Infoline: + 49 (0) 6131 232466

  • Police

    Police emergency: 110

  • Post

    We would be happy to handle your holiday post. Just hand it over to us. You can get stamps and a small selection of postcards at reception.

  • Post office

    Verena Simon stationery, Marketplace (450 m)

  • Public transit system

    In the immediate vicinity you can find the Lorch train station and a bus-stop to Schwalbacher Strasse.
    Local public transport:
    See Train station, Bus connections

  • Qigong in the school garden

    Qigong is a way of exercising your body through breathing and energy flow or managing areas like spine and joints and organs for relaxation and vitalisation. It trains your intuition and finds ways to reflect and change your bodily, emotional and mental actions. You sensibilise yourself to focus your attention on inner calm and find a new rhythm of strain and relaxation and thus harmonise all levels of your being.

    If the mind manages to preserve this inner attitude when suffering stress or pain or when feeling uncharitable, it becomes calmer and more composed. It stops struggling against bad feelings and can open new perspectives. Information:
    Try it out. We would be happy to book a session for you if you notify us in advance:

    Private lessons
    60 min € 45.00

    Group (6 - 10 people)
    60 min / 90 min
    € 10.00 / 13.00

  • Reiki

    Lucia’s Oasis
    Lucia Laquai
    Reiki master/teacher
    Wispergrund 2
    65391 Lorch
    Tel: + 49 (0) 6726 1571

  • Repair shops

    Cars and motorbikes:

    Auto Wacket GmbH
    Schwalbacher Str. 79
    65391 Lorch
    Tel: +49 (0) 6726 8055 0

    Christian Kopp PKW und LKW Meisterwerkstatt
    Gewerbepark Wispertal 20
    65391 Lorch
    Tel: +49 (0) 6726 807310


    Frickhofen bicycle shop
    Kaiserstrasse  4
    65385 Rüdesheim
    Tel: +49 (0) 6722 910668

    Hottes shop
    65385 Rüdesheim am Rhein
    Tel: + 49 (0) 6722 494378


    Klaus & Axel Jost
    Gewerbepark Wispertal 14
    65391 Lorch
    Tel: +49 (0) 6726 839116
    Fax: +49 (0) 6726 807643

  • Reservation

    You can make a booking on different ways.

    Click on the button "Search & Book" on the top.

    If your journey date is not available please contact us.

    Or use the button "Booking" on hotelrooms.

  • Restaurants

    Restaurants and public houses easily accessible on foot or by car:


    Im Rheintal (ehemals Winzerhaus)
    Rheinuferstraße 1
    65391 Lorch 
    Tel: +49 (0) 6726 6609987

    Ristorante "Etna" (barrierefrei)
    Kolpingstraße 5
    65391 Lorch 
    100 m
    Tel: +49 (0) 6726 8399470

    Hilchenkeller (barrierefrei)
    Rheinstraße 48
    65391 Lorch 
    800 m
    Tel.: +49 (0) 6726 6949939



    “Zum Turm”
    Zollstraße 50
    56349 Kaub
    6,7 km
    Tel: +49 (0) 6774 9220-0

    Deutsches Haus
    Schulstraße 1
    56349 Kaub
    6,7 km
    Tel: +49 (0) 6774 266
    Kaub-Mitte Weinbistro
    Marktstraße 5
    56349 Kaub
    6,9 km
    Tel: + 49 (0) 6774919497
    Pizzeria La Romantica                                  
    Am Alten Bahnhof 4                                      
    65385 Rüdesheim am Rhein-
    9,4 km
    Tel: + 49 (0) 6722 750910

  • Room bill

    We ask departing guests to pay their room and telephone bills by 11:00 a.m. on the departure date. We accept cash payments, EC card and the above-mentioned Credit cards.

  • Sanitary products

    There's a small selection at reception.

  • Sauna

    Berg’s timeout
    Niederwaldstrasse 23
    Tel: +49 (0) 6722 49990

  • Seasonal wine taverns and estate taverns in Lorch

    Estate tavern in the Friedrich Altenkirch winery - (Partner-operation)
    Binger Weg 2
    Tel: +49 (0) 6726 830012

    Ask for changed opening hours at the reception

    The wine business in the Laquai winery
    Schwalbacher Str. 20
    Tel: +49 (0) 6726 839213

    Seasonal estate tavern in the Mohr winery
    Rheinstraße 21
    Tel: +49 (0) 6726 9484

    Estate tavern in the Karl Ottes winery
    Binger Weg 1a
    Tel: +49 (0) 6726 830083

    Seasonal wine tavern in the Weiler winery
    Weiselberg 9
    Tel: +49 (0) 6726 9416

  • Sewing kit

    At reception

  • Shaving equipment

    You can obtain disposable razors at reception


    Japanese massage. Finger pressure is a Japanese form of energetic body work deeply rooted in traditional Chinese medicine. A SHIATSU session includes: an as-is analysis discussion, a Shiatsu massage, a rest period and concluding discussion

    More information:

    Duration 60 min: € 55.00
    Duration 90 min: € 75.00
    Please make an appointment before check-in. Booking only by availability.

  • Shopping

    Baker, butchers and pharmacist are a short walk away in the town.
    REWE supermarkt at the edge of the town


    mon-sat 08:00 a.m. - 09.30 p.m.

  • Smoking

    Smoking is not allowed anywhere in the hotel. If you smoke in your room anway, we reserve the right to charge a flat-rate € 50.00 cleaning fee. We offer an ashtray in front of the main entrance for smokers. Many thanks for your understanding.

  • Swimming

    See under Swimming pool

  • Swimming pool

    Open air pools

    Asbach Bad Rüdesheim - 15 km
    Kastanienallee 3
    65385 Rüdesheim am Rhein
    Tel: +49 (0) 6722 910040

    Eltville open air pool - 31.2 km
    65343 Eltville
    Tel: +49 (0) 6123 81276

    Thermal open air pool Kelo sauna - 32.3 km
    Nassauer Allee 1
    65388 Schlangenbad
    Tel: +49 (0) 6129 2064

    Indoor swimming pools

    Rheingau pool - 15.8 km
    Rüdesheimer Straße 1
    65366 Geisenheim
    Tel: +49 (0) 6722  910158
    Sauna at the Rheingau pool: +49 (0) 6722 1815

    Rheinböllen water park -16.5 km
    Auf der Bell 25
    55494 Rheinböllen
    Tel: +49 (0) 6764 961180

    Pool and sauna world - 20.9 km
    Binger Straße
    55435 Gau-Algesheim
    Tel: + 49 (0) 6725 3005-0

    Aeskulap thermal bath - 37.6 km
    Rheingauer Str. 18
    65388 Schlangenbad
    Tel: +49 (0) 6129 4858

    Aukammtal thermal bath - pool and sauna landscape - 44.8 km
    Leibnizstraße 7
    65191 Wiesbaden
    Tel: +49 (0) 611 31 7080

  • Telephone

    We provide you with a state of the art telephone system for quick local and long-distance connections.

    Your room extension:
    +49 (0) 6726 807161 – „Your room number“
    You reach another room by dialling the 1 and the room number.

    Telephone bills:
    follows shortly

  • Towel

    Should you need more towels, please inform reception or housekeeping.

  • Train connections

    Local traffic: RMV

    Long-distance traffic: Deutsche Bahn

  • Train station

    Rheinstraße 58
    65391 Lorch

    The Lorch train station is approx. 15 minutes walk away. We can arrange a shuttle for our guests from and to the train station.

  • Umbrellas

    We keep a few umbrellas ready for you at reception

  • Valuables

    In accordance with the statutory provisions, the hotel will be liable to the customer for items brought into the hotel. The hotel recommends the use of the hotel or room safe. The safes also contain network connections for mobile end devices.

    If the guest wishes to bring in money, securities and expensive items worth more than € 800.00 or other items worth more than € 3.500.00, this requires a separate safekeeping agreement with the hotel. see terms & condition

  • Vet

    Vet Georg J. Petry - 15.9 km
    St.-Urban-Strasse 24
    65385 Rüdesheim
    Tel: +49 (0) 6722 2839,
    Emergency tel: + 49 (0) 151 22623077

    M. Gemmerich vet practice - 18.9 km
    Industriestraße 4
    65366 Geisenheim
    Tel: +49 (0) 6722 8907

  • Voucher

    Would you like to donate an overnight stay or an arrangement? Just click on contact and choose "voucher", we will send you anexemplar easily to you. You are here on location? Then do not hesitate to contact us!

  • W-Lan

    Free for our guests in rooms and in public areas of the hotel.
    See Internet

  • Waffles

    Every Wednesday:
    from 01:00 p.m. fresh waffles in the bakery/Café Laquai, Markt 1 in Lorch am Rhein

  • Wake-up service

    Please contact reception.

  • Washing machine

    A washing machine is provided for our guests for a small fee, including detergent.

  • Weather

    Lorch am Rhein

  • Wine estates in Lorch

    Weingut Friedrich Altenkirch
    (no gastronomy, groups on request)
    Weingut J. Germersheimer             opening hours & more information
    Weingut Graf von Kanitz       
    (no gastronomy, groups on request)
    Weingut Laquai                                opening hours & more information
    Weingut Mohr                                  opening hours & more information
    Weingut Wurm                                opening hours & more information
    (formaly known as Ottes)
    Weingut Rössler                               opening hours & more information
    Weingut Weiler                                opening hours & more information
    In our guest A-Z under Restaurant you will find further recommendations for your dinner


  • Writing tools

    There is pen and paper at reception

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